FAQ

To be a member on My PT Connect, you must be at least 18 years or over in age.
We welcome all new members with a free trial for 60 days. After your free trial has lapsed, you have three membership options to select from; Basic, Premium & VIP Listings. Please refer to our membership page for more information on our packages.
Once one of our friendly customer service representatives approves your account, your profile will be instantly visible. Approval should take no longer than 24 hours.
Please submit your article draft to My PT Connect for approval via your member’s portal. Once our friendly customer service representatives have reviewed your submission, they will either approve the article or return it to you with feedback attached.
At My PT Connect, we welcome all feedback. Simply head over to our contact page, where one of our friendly customer service representatives will endeavour to provide your feedback with a response within 48 hours.
You can upgrade, downgrade or even delete your profile at any stage. Simply visit the My Profile page and update your details at any time.
Send your questions via our contact form and one of our friendly customer service representatives will be more than happy to help.
Customer Service